Is a methodology for capturing, authoring, refining, and publishing information. That is relevant to the support processes for an organization. When corporate knowledge is structured and processed in a methodical manner it can have positive effects on the service desk, the helpdesk, and the staff and clients of the business. Why use knowledge centered support? KCS endevours to collect, categorize, organize and publish information, or kn.

Perplexity is the beginning of Knowledge. To make sure that the mobile app is easy to use and provides a satisfactory user experience to the customers. Testing of the application in different mobiles devices, browsers, screen sizes and OS versions according to the requirements. Testing of menu options, buttons, bookmarks, history, settings, and navigation flow of the application. Testing the services of the application online and offline.

A collaborative, interdisciplinary research project. Frischmann, Charles Widger Endowed University .